Channel 99 - Sun City Anthem - Talks with Visiting Angels in Las Vegas, NV.
Fleurette: Welcome to Loving Life Over 60. Today we are visiting with
Visiting Angels, the owner and President Michael DiAsio and his wife, who
is the co-owner and Administrator, Jackie DiAsio. Well, thank you for
visiting us. Tell us, how long has Visiting Angels been in Southern Nevada?
Jackie: We're a non-medical home care agency. We are completing our
12th year in business. We have about 225 employees. We
assist roughly about 450 clients per day.
Fleurette: Now how much does Visiting Angels' service cost?
Michael: The highest price is $20 an hour. If they use us for real long
days or shifts, which start at 12 hours a day and go up to
24 hours a day, the price per hour goes all the way down to
$16.
Fleurette: Tell us, why would a family want to use Visiting Angels instead
of assisted living or a nursing home?
Michael: Most of our services and our real goal is to keep people in
their home. We feel they're more comfortable, they're
happier, they're around their surroundings, they're
probably more apt to have family and friends come and visit
them. To be quite honest with you, it's really more
affordable for our typical client than going into a
community such as that.
Fleurette: Now how does Visiting Angels hire and screen its employees?
Jackie: We ask that our employees have at least one year experience.
That could be taking care of a loved one or actually
working in a nursing home setting or at an agency. We also
do a background check, that would be an FBI and state
background check on every employee. They also have to have
a two-step TB test, first aid and CPR training, and we
offer a 16 hour training program here free of charge for
all of our employees before they go out into the field.
Fleurette: Tell me, is Visiting Angels looking for more employees?
Jackie: We are always looking for new employees. We're always looking.
Michael: Males and females.
Fleurette: Oh yes.
Michael: Yeah. We have both. We have needs for both. We have many more
females, but we're also looking for male caregivers.
Fleurette: What makes Visiting Angels unique from others in this industry?
Michael: Well, I would say it's our experience. Not just here at the
office. We've been here for 12 years. But it's our
caregivers' experience. Our typical employee, or typical
caregiver that is, has been with us three or four years. We
know these people. They've been providing care for the
community here for years. We know what they're capable of.
We get tons of compliments on them. I think that's what
separates us from many of the others in this industry or
even the private caregivers. Our experience. They've been
trained. If one of them gets up in the morning and their
car doesn't work, we have 250 employees, and we get
somebody else over there. They're very responsible and
reliable. They make the difference in our agency.
Fleurette: How long is the training for the employees?
Michael: It's two days. It's right here. We have a full-time trainer.
It's every Tuesday and Wednesday. It's eight hours. Then
every year we're required to bring them back through for
another eight hours of training here at our community. At
that point, even initially, but also when we do the eight
hours of in-service training, we spend a lot of time also
working on how to assist somebody who has memory loss
issues, whether it be dementia or Alzheimer's. We actually
bring in the management from the Alzheimer's Association to
come in here and train our caregivers on how to assist
somebody with that condition.
Visiting Angels
9436 W Lake Mead Blvd, Ste 11F
Las Vegas, NV 89134
(702) 562-3322
http://www.visitingangels.com/vegas/home