Loving Life Over 60 with Visiting Angels in Las Vegas

Channel 99 - Sun City Anthem - Talks with Visiting Angels in Las Vegas, NV.

Fleurette:  Welcome to Loving Life Over 60. Today we are visiting with
Visiting Angels, the owner and President Michael DiAsio and his wife, who
is the co-owner and Administrator, Jackie DiAsio. Well, thank you for
visiting us. Tell us, how long has Visiting Angels been in Southern Nevada?

Jackie:     We're a non-medical home care agency. We are completing our
                 12th year in business. We have about 225 employees. We
                 assist roughly about 450 clients per day.

Fleurette:  Now how much does Visiting Angels' service cost?

Michael:    The highest price is $20 an hour. If they use us for real long
                 days or shifts, which start at 12 hours a day and go up to
                 24 hours a day, the price per hour goes all the way down to
                 $16.

Fleurette:  Tell us, why would a family want to use Visiting Angels instead
                 of assisted living or a nursing home?

Michael:    Most of our services and our real goal is to keep people in
                 their home. We feel they're more comfortable, they're
                 happier, they're around their surroundings, they're
                 probably more apt to have family and friends come and visit
                 them. To be quite honest with you, it's really more
                 affordable for our typical client than going into a
                 community such as that.

Fleurette:  Now how does Visiting Angels hire and screen its employees?

Jackie:     We ask that our employees have at least one year experience.
                 That could be taking care of a loved one or actually
                 working in a nursing home setting or at an agency. We also
                 do a background check, that would be an FBI and state
                 background check on every employee. They also have to have
                 a two-step TB test, first aid and CPR training, and we
                 offer a 16 hour training program here free of charge for
                 all of our employees before they go out into the field.

Fleurette:  Tell me, is Visiting Angels looking for more employees?

Jackie:     We are always looking for new employees. We're always looking.

Michael:    Males and females.

Fleurette:  Oh yes.

Michael:    Yeah. We have both. We have needs for both. We have many more
                 females, but we're also looking for male caregivers.

Fleurette:  What makes Visiting Angels unique from others in this industry?

Michael:    Well, I would say it's our experience. Not just here at the
                 office. We've been here for 12 years. But it's our
                 caregivers' experience. Our typical employee, or typical
                 caregiver that is, has been with us three or four years. We
                 know these people. They've been providing care for the
                 community here for years. We know what they're capable of.
                 We get tons of compliments on them. I think that's what
                 separates us from many of the others in this industry or
                 even the private caregivers. Our experience. They've been
                 trained. If one of them gets up in the morning and their
                 car doesn't work, we have 250 employees, and we get
                 somebody else over there. They're very responsible and
                 reliable. They make the difference in our agency.

Fleurette:  How long is the training for the employees?

Michael:    It's two days. It's right here. We have a full-time trainer.
                 It's every Tuesday and Wednesday. It's eight hours. Then
                 every year we're required to bring them back through for
                 another eight hours of training here at our community. At
                 that point, even initially, but also when we do the eight
                 hours of in-service training, we spend a lot of time also
                 working on how to assist somebody who has memory loss
                 issues, whether it be dementia or Alzheimer's. We actually
                 bring in the management from the Alzheimer's Association to
                 come in here and train our caregivers on how to assist
                 somebody with that condition.

Visiting Angels
9436 W Lake Mead Blvd, Ste 11F
Las Vegas, NV  89134
(702) 562-3322
http://www.visitingangels.com/vegas/home